Legal Pages

Returns and Cancellations

If you wish to cancel your order before it has been dispatched, you will not be charged for either delivery nor collection cost.

If you wish to cancel your order after it has been dispatched, you will be charged for both delivery and collection cost.

Returns:

If for any reason at all, you're not satisfied with your purchase, you can return it to us for a refund, or exchange it for something else. All we ask is the product still be in its original packaging and you have your proof of purchase and we'll be happy to help. If you need to return it, send us an email.

Product Licence

When you purchase access to our 3D Printable files you are purchasing a non-transferable, non-exclusive right to print off the designs for personal use only.
The rights granted to you in these terms of conditions are subject to the following restrictions: (1) you may not Sell, Share, Transfer, Remix, Alter or Reverse Engineer the STL files or 3D Prints (2) you are not allowed to Sell, Share or Transfer your login details with anyone else (3) you shall not access our files or website in order to build a similar or competitive service.
If you are interested in a commercial license, feel free to contact us at: info@ironwolfart.com

No Support and or Maintenance

By downloading our product(s) you acknowledge and agree that Iron Wolf Art will have no obligations to provide you with any supports or maintenance of any kind on our files.

 

Refund Policy:

Virtual Product:

We do not offer refund of any kind for products that are digital download.

We use the industry leading internet payment company PayPal to protect your card details and protect from fraud. PayPal keep your information safe. We will never actually see your bank or credit card details, they are passed in a highly secure way directly to PayPal for processing. Industry-leading fraud prevention is just one of the reasons PayPal is a safe way to pay online. PayPal uses proprietary technology and constantly innovates to monitor transactions and maintain a secure payment system. To help you keep track of your account activity, PayPal sends an email confirmation of every account transaction. For more information visit www.paypal.co.uk

 

Terms and Conditions

General These Terms and Conditions apply to all transactions between us and yourself. They do not affect your statutory rights. Please read them carefully.

We may change these Terms and Conditions at any time. Any changes will take effect on the date they are posted on our website.

These Terms and Conditions are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendments to these Terms and Conditions.

Failure by us to enforce any of these Terms and Conditions will not affect our right to enforce the rest of these terms and conditions.

Liability is capped at £500,000

Product Licence

When you purchase access to our 3D Printable files you are purchasing a non-transferable, non-exclusive right to print off the designs for personal use only.
The rights granted to you in these terms of conditions are subject to the following restrictions: (1) you may not Sell, Share, Transfer, Remix, Alter or Reverse Engineer the STL files or 3D Prints (2) you are not allowed to Sell, Share or Transfer your login details with anyone else (3) you shall not access our files or website in order to build a similar or competitive service.
If you are interested in a commercial license, feel free to contact us at: info@ironwolfart.com

No Support and or Maintenance

By downloading our product(s) you acknowledge and agree that Iron Wolf Art will have no obligations to provide you with any supports or maintenance of any kind on our files.

 

Refund Policy:

Virtual Product:

We do not offer refund of any kind for products that are digital download.

Delivery is charged as priced on each order.

Once you've placed your order, it normal takes 2-3 working days to prepare, pack and leave our warehouse. 'Made to Order' items are not always kept in stock. They tend to take a little longer as they need to be made by our expert team.

At the moment we generally send parcels by Royal Mail and it usually take 2-4 days from shipping to arrival at your door.

All quoted delivery prices are for most UK Mainland addresses. Northern Ireland (BT), Isle of Wight (PO30-37), Isle of Man (IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE) will NOT incur additional charges but may experience delivery delays